To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Tracking Status

In order to see the tracking status, all you will need to do is place your QON in the “Tracking” bar and the status of your delivery will come up.
Because we move expeditiously by design, there will only be a few options denoted for each stage of your shipment.

 

  • Review [Your Quote is being reviewed and you will be contacted with an estimated price and time for delivery within 1-15 hours}
  • Approved [Your quote has been approved and payment has been processed]
  • Pick Up [Your package(s) has been picked up and is en route to aircraft transit]
  • Transit [Your package(s) are in aircraft transit to your destination Country/City]
  • On Its Way [Your package(s) has arrived in your city and is on its way to its final destination]
  • Delivered [Your package has been delivered to your destination address]

 

Users earn points for shipping with Tachyon. Every completed order shipped grants a user 3 points. plus 2 points for each additional package in their shipment order.

(Examples: 1 order for just one package is 3 points. 2 separate orders for 1 package each is 3 points. 1 order with 2 packages is 5 points) When members gain a certain amount of points, they receive specific rewards they can use in their next order.

  • 14 Points: 7% off shipment
  • 30 Points: 15% off shipment
  • 42 Points: 21% off shipment
  • 49 Points: 25% off shipment
  • 100 Points: 35% off shipment

 

Users cannot stack/add discounts and can only use one at a time (I.e., If a user has 65 points, they cannot use both the 7% and the 21% to obtain a 28% discount. Nor can a user apply two 15% discounts for a total of 30%.) Once the discount has been used, the correlating amount of points is deducted from a user’s account as a result.

Only users with a Tachyon Logistics Account can gain and use points. Guest users cannot gain or use points, but they can still request quotes, place shipment orders and track their shipments.

 

New members will receive an automatic 7 points upon signing up for a Tachyon Logistics Account.